Firstly, you should check whether you are receiving the network bars on the top right side of your mobile screen or not.
If you are receiving a high-speed internet connection but then also problem exist, then you should try below solution:
- Enable Unrestricted Data usage
- Re-login Spotify app
- Update Spotify app
- Force stop Spotify app
How to Fix No internet connection on Spotify
1. Unrestricted data usage
If you have restricted data usage on your Spotify app and your Spotify app is not playing songs due to the high consumption of the internet, you should change the settings.
In this case, you should switch your Spotify app to unrestricted data usage and start tuning your favorite play tracks on Spotify. Go through the following steps to do it:
- Hold your Spotify app icon for a few seconds located on the mobile screen.
- Then, tap on the option of app info.
- Spot the option of data usage details.
- Finally, enable the toggle bar for Unrestricted data usage.
2. Sign out and sign in again
Log out
- Launch your Spotify app.
- Navigate to the gear icon of settings.
- Then, scroll down the screen to look for the option to log out in the resulting menu.
- Press the option of log out.
Now, login again your account.
3. Clear cache
Go through the following pointers to clear the cache on the Spotify app:
- Head over to the Spotify app.
- Look for the gear icon (Settings) at the top right.
- Then, press it.
- Next, scroll down the screen to search for the option of Clear Cache.
- Tap on the option Clear Cache.
4. Update Spotify app
You should keep updating the software of your Spotify app from time to time. This will always give you a better version of your favorite Spotify app.
So, you can try this solution to fix the issue of no internet connection available on Spotify.
Check the following steps to update the Spotify app:
On Android
- Head over to the Play Store.
- Type the Spotify app in the search bar.
- Then, tap on the correct result (Spotify app).
- Press the button Update.
Note: You will see the option of update only when the latest version of the Spotify app is available.
On iPhone
- Visit the App Store.
- Search for the Spotify app in the search bar.
- Tap on the correct search result.
- Press the button Update.
Note: The update option is visible only when there is the latest version of the Spotify app is available.
On Desktop
- Launch your Spotify desktop app.
- Navigate to the profile picture.
- Look for the blue dot visible on the top of the screen.
- Click on the profile picture.
- Start updating your Spotify desktop.
Note: You will see the blue dot when you are using the outdated version of the Spotify app.
5. Force stop the Spotify app
One more solution that you can try to get rid of the issue of the no internet connection is to force stop the Spotify app and restart it.
This will surely solve the problem with your Spotify app.
Check the following steps to force stop the Spotify app:
- Hold the Spotify app icon for a few seconds.
- Tap on the option of App info.
- Then, press the option of Force Stop.
- Again, reopen the Spotify app.
FAQs
1. Why is Spotify saying no internet connection when I have internet?
Spotify is saying no internet connection when you have internet due to some possible causes. Maybe you have turned on the restricted data usage or your Spotify cache is corrupted now. It may also be possible that you are using the outdated version of Spotify.
2. How do I fix Spotify not connecting?
First of all, you should turn on the unrestricted data usage so that the Spotify app won’t stop working due to the high consumption of data. Next, you should update the Spotify app and clear the Spotify cache.
4. Why Spotify is not working with mobile data?
Your Spotify is not working with mobile data because you have enabled the restricted data usage of the Spotify app or due to slow internet connection.
5. Is Spotify free without internet?
Yes, you can use Spotify without the internet. You should turn on the offline mode on your Spotify app. This will make you play your Spotify app play without the internet. This is available only for the paid premium subscribers of the app.